Keyboard and mouse failures aren’t uncommon, especially with regular usage. If your keyboard or mouse has stopped working on your Windows 10 PC, here are a few steps you can follow to resolve the issue.
Check Your Hardware
It goes without saying that you should check your hardware thoroughly before doing anything else.
Start by carefully checking all of your device connections. If your keyboard or mouse is plugged in correctly, try switching them to another USB port. If you’re on a laptop, make sure you haven’t accidentally disabled your keyboard or mouse using the function keys at the top.
If you have a wireless keyboard or mouse, check that the batteries have enough charge to work correctly. Switch to a wired alternative to double-check the problem isn’t with the hardware itself.
Finally, try your keyboard or mouse on a different PC, or try an alternative keyboard or mouse. In either case, if your keyboard or mouse do work (or the alternatives work instead), then you can assume the problem is with your PC.
Check Windows for Malware
Malware can sometimes play a part in preventing you from using your keyboard or mouse in Windows 10. A malware infection that disables these devices will cripple your ability to use your PC.
If that’s the case, you’ll need to force Windows to scan for malware. You can use your own antivirus software to do this, using an antivirus boot disc or a boot scan to conduct the check.
You can schedule a boot scan using Windows Defender. This will scan your drives and remove any malware it detects. You might need to boot into Windows Safe Mode to do this first if the infection is stopping you from controlling your PC.
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from How-To Geek https://ift.tt/2KbdeI8
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